1. Introduction Compu Care Solutions Inc. ("we," "our," or "us") respect your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] and when you use our computer, laptop, printer repair, and IT services. 2. Information We Collect We may collect the following types of information: a. Personal Information You Provide: Name Email address Phone number Billing address / service address Device details (brand, model, serial number) Service request details b. Automatically Collected Information (via website): IP address Browser type and version Pages visited and time spent on our site Cookies and usage data 3. How We Use Your Information We use your information for: Responding to inquiries and providing quotes Scheduling repair or service appointments Communicating about the status of repairs or services Processing payments and invoices Improving our website and customer experience Compliance with legal and regulatory requirements 4. Data Sharing and Disclosure We do not sell, rent, or trade your personal information. We may share your information only with: Trusted service providers who help us operate our business (e.g., payment processors, hosting providers) Legal authorities if required by law, regulation, or legal process Business transfers in case of a merger, acquisition, or sale of assets 5. Data Security We take reasonable precautions to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 6. Retention of Information We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. 7. Your Privacy Rights Depending on your location, you may have rights to: Access, correct, or delete your personal information Withdraw consent for data processing Request a copy of the data we hold about you Opt-out of marketing communications To exercise these rights, please contact us at [insert email/phone]. 8. Cookies and Tracking Our website may use cookies or similar technologies to improve user experience and analyze site performance. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly. 9. Third-Party Links Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies. 10. Updates to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." 11. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact: Compu Care Solutions Inc. 7418 6th Street Burnaby BC V3N 3L6 778-241-8779